Terms and Conditions
Expression of Interest & CRM Registration
Version 2.0 | Effective Date: 6th July 2026
Welcome to onePT. By submitting your details through our website, social media, QR code, landing page, or in person, you agree to the following Terms and Conditions.
1. Expression of Interest
Submitting your information registers your interest in our coaching services, gym memberships, programmes, events, or promotions.
Registering your interest does not create a membership contract or guarantee access to any service.
If you have any questions about this Privacy Policy or how your information is handled, please contact us using the details above.
2. Information We Collect
- Full name
- Email address
- Telephone number
- Date of birth (where applicable)
- Emergency contact details (if provided)
- Fitness goals
- Health or lifestyle information that you voluntarily provide
- Marketing preferences
- Any other information relevant to your enquiry
3. Purpose of Collecting Your Information
Your information will be used to:
- Contact you regarding your enquiry.
- Arrange consultations or trial sessions.
- Provide information about memberships, personal training, coaching, and related services.
- Send appointment confirmations and reminders.
- Send updates, offers and promotions where you have given consent.
- Improve our services and customer experience.
- Meet legal and regulatory obligations where required.
Your information may automatically be transferred into our secure Customer Relationship Management (CRM) system so we can manage your enquiry and communicate with you.
4. Consent to Contact
- Telephone
- SMS
- WhatsApp (where appropriate)
You may withdraw your consent or unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us directly
5. Marketing Communications
If you opt in to receive marketing, we may send information about:
- Membership offers
- Coaching programmes
- Nutrition services
- Events
- Challenges
- New products or services
You can opt out at any time without affecting your enquiry or future membership.
6. Data Storage
Your information will be securely stored within our Customer Relationship Management (CRM) system.
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse or loss.
Your data will only be accessible by authorised members of our team or trusted service providers who assist us in operating our business.
7. Data Retention
If you do not become a member or client, we may retain your information for up to 24 months from your last interaction unless you request its deletion sooner or unless a longer retention period is required by law.
If you become a member, your information may be retained in accordance with our Membership Terms and Privacy Policy.
8. Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal information.
- Correct inaccurate information.
- Request deletion of your data where applicable.
- Restrict or object to processing.
- Withdraw consent for marketing communications.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
9. Health Information
Any health or medical information you voluntarily provide before becoming a client will only be used to determine whether our services may be suitable for you and to contact you regarding your enquiry.
Providing health information does not establish a coach-client relationship or constitute medical advice.
10. No Guarantee of Membership
Submitting an enquiry or registering your interest does not guarantee acceptance into any coaching programme or membership.
We reserve the right to decline applications where appropriate.
11. Changes to These Terms
We may update these Terms and Conditions from time to time. The latest version will always be available through our website or on request.
12. Contact Us
onePT
Email: enquiries@onept.co.uk
Telephone: 01706 522233
Address: Unit 1, Albion Road Industrial Estate, Albion Road, Rochdale OL11 4JB
Acceptance
By submitting your information, you confirm that:
- The information you have provided is accurate to the best of your knowledge.
- You have read and understood these Terms and Conditions.
- You consent to us storing and processing your personal information for the purposes described above.